fd7 Privacy Policy

fd7 operates as an online casino and sports betting platform serving players across Bangladesh. We understand that your privacy matters deeply, and we take every reasonable measure to ensure your personal data is handled with care, discretion, and full transparency. This Privacy Policy applies to all users who access fd7 through our website, mobile browser, or any related service we offer.

By continuing to use fd7, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, we kindly ask you to discontinue use of our platform. We recommend reviewing this document periodically as it may be updated to reflect changes in our data practices or applicable regulations.

When you register an account, place a bet, make a deposit, or contact our support team, we collect certain personal information. The categories of data we may collect include:

• Identity data: full name, date of birth, nationality, and a copy of government-issued identification documents required for Know Your Customer (KYC) verification.
• Contact data: email address, mobile phone number, and residential address (city and division within Bangladesh, e.g., Dhaka, Chittagong, Sylhet).
• Financial data: payment method details including mobile wallet identifiers (bKash, Nagad, Rocket, Upay) and bank account information used for deposits and withdrawals.
• Technical data: IP address, browser type, device model, operating system, session timestamps, and pages visited within the fd7 platform.
• Gameplay data: betting history, game preferences, bonus usage, win and loss records, and responsible gaming limits set by the user.

fd7 uses the personal data we collect solely for legitimate operational purposes. We do not process your data for any reason beyond what is necessary to provide and improve our services. Specific uses include:

• Account management: creating and maintaining your player account, verifying your identity, and enabling secure login to the fd7 platform.
• Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported Bangladeshi payment channels.
• Regulatory compliance: meeting our obligations related to anti-money laundering (AML) checks, fraud prevention, and responsible gaming requirements including age verification for the 21+ policy.
• Service improvement: analysing usage patterns and player feedback to enhance game selection, payment speed, customer support, and the overall platform experience.
• Marketing communications: sending you relevant promotions, bonus offers, and seasonal updates (such as Eid offers, BPL cricket promotions, or IPL season bonuses) only where you have provided explicit opt-in consent.

fd7 processes financial transactions through trusted and encrypted payment gateways. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or bank transfer, your payment credentials are handled directly by the relevant payment provider. fd7 does not store full mobile wallet PINs, card numbers, or online banking passwords on our servers.

Transaction records, including deposit amounts, withdrawal requests, and timestamps, are retained as part of your account history for the period required by our compliance and audit procedures. These records help us resolve disputes, detect fraudulent activity, and provide accurate account statements when you request them.

fd7 does not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information in limited circumstances, strictly on a need-to-know basis:

• Service providers: technology partners, payment processors (bKash, Nagad), and customer support tools that operate under strict confidentiality agreements and are permitted to use your data only to deliver the services contracted by fd7.
• Legal and regulatory bodies: when we are required to do so by applicable law, court order, or regulatory authority. We will notify you of such disclosure where permitted by law.
• Business transitions: in the event of a merger, acquisition, or restructuring of fd7, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

We require all third parties we engage with to respect the security of your personal data and treat it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes; they may only process your data for specified purposes and in accordance with our instructions.

fd7 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small data files stored on your device. We use the following categories of cookies:

• Essential cookies: Required for the platform to function correctly. These include session authentication tokens and security cookies that keep your account logged in safely during your visit.
• Analytical cookies: Help us understand how players interact with fd7. We use anonymised analytics data to identify popular games, common navigation paths, and areas where the user experience can be improved.
• Preference cookies: Remember your settings such as language preference and display options so you do not need to reconfigure them on each visit.

You can control or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to access certain features of the fd7 platform, including the secure login process.

As an fd7 player, you hold meaningful rights over your personal data. These rights are not merely procedural — they are central to our commitment to operating transparently and fairly. You are entitled to:

• Right of access: request a copy of all personal data we hold about you, at no charge, within a reasonable processing timeframe.
• Right to rectification: request correction of any inaccurate or incomplete personal data we hold on your account.
• Right to erasure: in certain circumstances, request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: request that we temporarily suspend certain processing of your data while a dispute or inaccuracy is being resolved.
• Right to withdraw consent: where our processing of your data is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting our support team.

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within a reasonable period and at no cost to you, except in cases of manifestly unfounded or excessive requests.

fd7 employs a range of technical and organisational safeguards to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure server environments, firewalls, access control systems, and regular security audits. Sensitive personal data such as identification documents and financial records are stored with additional encryption layers.

While we are committed to maintaining strong data security, no online platform can guarantee absolute security. In the unlikely event of a data breach that may affect your rights or freedoms, we will notify affected users promptly and take all necessary remedial steps.

fd7 is strictly an adult gambling platform. Our services are available only to users aged 21 years or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a user under the age of 21 has registered an account or provided personal data to fd7, we will immediately suspend that account, delete the associated data, and take appropriate steps to prevent future access. If you are a parent or guardian and believe your child has accessed fd7, please contact us immediately at [email protected] so we can take prompt corrective action. Age verification is a mandatory step during the registration process, and we reserve the right to request additional documentation to confirm a user's age at any point.

fd7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our platform. When we make material changes, we will post a notice on the fd7 website and update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically.

Your continued use of fd7 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of our platform and may contact us to request deletion of your account data.